Privacy policy

Privacy Policy

Last updated: July 2, 2026

This Privacy Policy describes how Madrona Prints ("we," "us," "our") collects, uses, and shares your personal information when you visit or make a purchase from madronaprints.com.

Information We Collect

Information you provide to us:

  • Contact details (name, email, address, phone number)
  • Payment information (processed securely by our payment provider — we do not store full card numbers)
  • Order details and communication history with our support team
  • Account information, if you create one

Information collected automatically:

  • Device and browser information
  • IP address and approximate location
  • Browsing behavior on our site (pages viewed, time spent, referring URLs) via cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders (including sharing necessary details with Printify for production and shipping)
  • Communicate with you about orders, promotions, and customer support
  • Improve our website, products, and customer experience
  • Prevent fraud and ensure site security
  • Comply with legal obligations

Sharing Your Information

We share information with trusted third parties only as needed to run our business:

  • Printify (our print-on-demand fulfillment partner) — receives order and shipping details to produce and ship your items
  • Shopify — our e-commerce platform, which processes and stores order data
  • Payment processors (e.g., Shopify Payments, PayPal) — handle payment transactions securely
  • Analytics and marketing tools (e.g., Google Analytics, Meta Pixel, email marketing platforms), if enabled on our store

We do not sell your personal information to third parties.

Cookies

Our store uses cookies to keep your cart working, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work properly as a result.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To make a request, contact us at [privacy email].

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and to request deletion.

Data Retention

We retain order and account information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our store is not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

Questions about this policy? Reach out at madronaprints@gmail.com