Shipping policy
Shipping Policy
Last updated: July 2, 2026
Production Time
All Madrona Prints items are made to order. Please allow 2–7 business days for production before your order ships. Production times may be longer during peak seasons or holidays — we'll note any delays on our homepage or in your order confirmation.
Shipping Time & Rates
Once production is complete, shipping typically takes:
| Destination | Estimated Delivery |
|---|---|
| United States | 3–8 business days |
| Canada | 6–20 business days |
| International (other) | 10–20 business days |
Shipping costs are calculated at checkout based on your location, item weight, and chosen shipping method.
Order Tracking
You'll receive a shipping confirmation email with tracking information as soon as your order ships. If you don't see it, check your spam folder or reach out to madronaprints@gmail.com
Multiple-Item Orders
If your order contains multiple items, they may ship separately and arrive in different packages, since items can be produced at different fulfillment facilities.
Customs, Duties & Taxes (International Orders)
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the buyer's responsibility and are not included in your order total or shipping cost.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you catch an error, contact us at madronaprints@gmail.com right away — we can only make changes before production begins.